We take pride in our high level of customer satisfaction and our service reputation.

If for any reason you are not satisfied with any part of your purchase, return the items in new condition with tags attached. We will be happy to exchange or issue a refund.

Return items that have been worn will not be exchanged or refunded and will be returned to customer.

Returns and exchanges should be received within 14 days from date of dispatch for United States customers and within 60 days for international customers. Exchange items will be sent by registered post in United States or airmail to international destinations.

Please allow 14 days for us to receive your return items and process your request for United States customers and 30 days for International customers.

Outward shipping will not be charged on your first exchange, but you must return the goods to us. Exchanges requested by courier will incur an extra charge. Shipping and handling fees are not refundable.

If you need more help or information please email
support@bangtangalang.com

How to make a return or exchange

Please include a copy of the original invoice OR provide the original order details such as order number, postal address, date of invoice and a contact email or phone. Make a note of the exchanges or refunds you require.

We would recommend using a traceable method such as registered post. It is your responsibility to ensure goods arrive safely to the return address.

Include a correct working email address with all correspondence so we can contact you immediately if we need further information.

***NOTE: Refund, Return and Exchange Policies only apply if the garment(s) have not been worn or damaged. In the event that the gament(s) have been worn or damaged in any way Bangtangalang WILL NOT refund, receive or exchange those items.

Address for refunds, returns and exchanges

Bangtangalang Clothing
Refunds, Returns & Exchanges Department
503 Kingscote Court
Arlington, TX 76010
USA